2014/07/27 Emotional Intelligence

Emotional intelligence can be key to success in your life. By developing and using your EI you can demonstrate the ability to manage relationships and show leadership qualities to further your career.

Daniel Goleman’s EI Framework:

1. Self-awareness – understanding your emotions and not letting your feelings rule you; being confident, trusting your intuition and not letting emotions get out of control. Honestly knowing your strengths and weaknesses and working on these areas so you perform better.
2. Self-regulation – ability to control emotions and impulses; not allowing yourself to become angry or jealous, not making quick careless decisions. Thinking before you act – begin thoughtful, comfortable with change, having integrity and the ability to say no.
3. Motivation – being willing to forgo immediate results for longer term success. Highly productive, loving a challenge and being effective in whatever you do.
4. Empathy – the ability to identify with and understand the wants, needs and views of others. Being good at recognising other’s feelings and managing relationships, listening and relating to others. You avoid stereotyping and judging too quickly and are very open and honest.
5. Social skills – being a team player and easy to talk to. You like to help others develop and shine, can manage disputes, and are good at communicating. You build and maintain relationships very well.

Improving your Emotional Intelligence

You can develop your EI. Here are six areas to think about:
1. Reaction – How do you react to others? Do you judge before you know the facts? How do think and interact with others? Put yourself in their place – be more accepting of their perspectives and needs.
2. Work environment – Do you seek attention and praise for your work? Do you really need to? Change your focus towards humility – you know what you did and can be quietly confident. Put the focus on others and give them the chance to shine.
3. Self-evaluate – What are your weaknesses? What is not perfect and you are willing to change to make better? Have the courage to look at yourself honestly and work to be a better person.
4. Stress – How do your react in stressful situations? Do you get upset if everything doesn’t go your way? Do you get angry and blame others even if it’s not their fault? Practice staying calm and in control in difficult situations – keep your emotions in check.
5. Responsibility – If you hurt someone’s feelings – apologise. Don’t ignore what you did or avoid the person. People are more likely to forgive and forget if you try to put it right.
6. Impact – How will your actions affect others? Before taking action, think about it from their perspective – put yourself in their place. How will they feel? How can you help others deal with the effects of your actions?

Do let us know how you get on! Contact Wendy on wendy@w-s-a.co.uk

One comment

  1. Pingback: 14/07/27 Emotional Intelligence « Wendy Strohm Associates Ltd

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